1. The Hob Isn’t Turning On or Responding to Touch

What you can do:

• Check the Power Supply: First, ensure the hob is correctly plugged in (if applicable) and that the dedicated cooker switch on your wall is turned on. Also, check your home’s fuse box for a tripped circuit breaker related to the cooker.
• Check for Child Lock: Many induction hobs have a child lock feature. Look for a key or lock icon on the control panel. Press and hold it for a few seconds as per your manual to disable it.
• Clean the Control Panel: A spill or grime on the touch controls can sometimes prevent them from responding. Wipe the surface clean with a damp cloth.

When to call Fast Repair: If the hob still won’t respond after checking these points, there could be a fault with the main power board or the touch control panel itself. These are complex electrical issues. Get a Professional Quote from Fast Repair.

2. A Cooking Zone Isn’t Heating Up or Recognising the Pan

What you can do:

• Check Pan Compatibility: Induction hobs only work with magnetic cookware. Test your pan with a fridge magnet – if it sticks firmly to the base, the pan is compatible. If not, you need to use different cookware.
• Ensure Pan is Centred: Make sure the pan is placed correctly and centrally on the cooking zone.
• Check Pan Size: The pan must cover a sufficient area of the induction zone. If it’s too small, the hob may not detect it.

When to call Fast Repair: If you’re using compatible and correctly sized pans and a specific zone still isn’t heating, there could be a fault with the induction coil for that zone or its sensor. This is a technical repair. Get a Professional Quote from Fast Repair.

3. The Hob is Showing an Error Code

What you can do:

• Consult Your Manual: Your hob’s user manual will usually have a section explaining common error codes and what they might mean.
• Power Cycle: Sometimes, turning the hob off at the main wall switch for a few minutes and then back on can clear a temporary error.

When to call Fast Repair: Error codes often indicate specific internal faults, such as overheating, a sensor malfunction, or an internal component failure. These generally require a technician to diagnose and repair safely. When you book, let us know the error code! Get a Professional Quote from Fast Repair.

4. The Hob is Making Unusual Noises (Beyond Normal Humming)

What you can do:

• Normal Noises: Induction hobs can produce a low hum or buzzing sound, especially on higher power settings or with certain types of cookware (e.g., pans with multiple layers). This is usually normal. You might also hear a slight fan noise as the cooling fan operates.

When to call Fast Repair: A loud, persistent, or grinding noise that is new and not associated with normal operation could indicate a problem with the internal cooling fan or other components. This needs professional assessment. Get a Professional Quote from Fast Repair.

5. The Glass Surface is Cracked

What you can do:

• Stop Using Immediately: A cracked hob surface is dangerous as it can lead to electric shock, especially if liquids spill. Turn off the hob at the main wall switch and unplug it if possible.

When to call Fast Repair: A cracked glass top must be replaced by a qualified technician. We can safely source and fit a new glass surface for your specific model. Get a Professional Quote from Fast Repair.

6. The Hob is Overheating and Shutting Down

What you can do:

• Ensure Ventilation: Make sure the ventilation grilles around the hob (often underneath or at the back) are not blocked by foil, kitchen towels, or other items. Proper airflow is crucial for cooling.

When to call Fast Repair: If the hob frequently overheats and shuts down despite good ventilation, there could be a fault with the temperature sensors or the internal cooling fan. This prevents normal cooking and requires professional inspection. Get a Professional Quote from Fast Repair.