Beko Washing Machine Error Codes
This article provides a comprehensive list of Beko washing machine error codes, along with their corresponding problem descriptions and troubleshooting steps.
If your Beko washing machine encounters an error, you can refer to this table to understand the issue.
IMPORTANT! – All repairs must be carried out by a trained professional
C1: Water intake problem
Symptoms:
The washing machine has not taken in enough water within the allocated time
Troubleshooting Steps:
– Ensure the water tap is fully open.
– Straighten any kinks in the water supply hose.
– If the problem continues, consider replacing the water valves
C2: Drainage problem
Symptoms:
The washing machine has not drained the water from the drum within the expected time
Troubleshooting Steps:
– Check the washing machine for any blockages in the filter or drain pipe.
– Ensure the drain hose is free of kinks and that there are no obstructions in the drain.
– If no blockages are found, consider replacing the drain pump
C3: Water flood
Symptoms:
The washing machine has detected water in the base or inside the drum
Troubleshooting:
– Inspect under the washing machine for leaks, and check the drum for any signs of water escaping.
– Examine the door seal for any rips or tears that may be causing a leak
C9: Imbalance
Symptoms:
The drum is having difficulty balancing the laundry load during the spin cycle
Troubleshooting:
– Try to distribute the laundry more evenly in the drum for the next wash.
– If the issue persists, there may be a problem with the motor’s triac
E01: Drain problem
Symptoms:
The washing machine is unable to drain water, possibly due to a blockage or pump malfunction
Troubleshooting:
– Empty any remaining water from the machine through the trapdoor at the bottom and clean the drain pump filter.
– Check the drain pump for clogs and ensure it’s working correctly.
– If necessary, replace the filter or the drain pump.
– Also, check the water supply, inlet hose, and filter for any issues that may be preventing the machine from getting the water it needs
E02: Water supply problem
Symptoms:
The washing machine is not receiving enough water or has a problem with the water inlet
Troubleshooting:
– Ensure the water taps are turned on and the pipes are not blocked or kinked.
– Check the solenoid valve and pressure switch, and replace them if faulty.
– Inspect the water inlet, faucet, and control board for any issues that may be affecting the water supp
E03: Heating problem
Symptoms:
The washing machine is not heating the water correctly
Troubleshooting:
– Check the connections and the condition of the heating element.
– If the heating element is not the cause, replace the electronic control board.
– The control board could be the source of the heating problem
E04: Water supply problem
Symptoms:
The washing machine is not filling with water or is filling too slowly
Troubleshooting:
– Ensure the water taps are turned on and the pipes are not blocked or kinked.
– Check the solenoid valve and pressure switch, and replace them if faulty.
– Inspect the door latch system, wiring, and water valve for any issues that may be preventing the machine from filling
E05: Drainage problem
Symptoms:
The washing machine is not draining water properly.
Troubleshooting:
– Empty any remaining water from the machine through the trapdoor at the bottom and clean the filter.
– Check the drain pump for clogs and ensure it’s working correctly.
– If necessary, replace the filter or the drain pump.
– The control board could also be malfunctioning and causing the drainage issue
E06: Drum rotation problem
Symptoms:
The washing machine’s drum is not rotating as expected
Troubleshooting:
– Ensure nothing is obstructing the drum’s rotation.
– Check the motor brushes and replace them if they are worn.
– Inspect the motor and capacitor, discharging the capacitor with insulated pliers if necessary.
– If the problem persists, replace the electronic control board.
– A defective motor could be the cause of the drum rotation problem
E07: Level sensor problem
Symptoms:
The washing machine is having trouble detecting the water level
Troubleshooting:
– Check the compression chamber, hoses, and pressure switch.
– Replace the pressure switch or electronic control board if necessary.
– There may be a fault in the wiring to the sensor or the level sensor component itself
E08: Water supply problem
Symptoms:
The washing machine is not filling with water correctly
Troubleshooting:
– Ensure the water taps are turned on and the pipes are not blocked or kinked.
– Check the solenoid valve and pressure switch, and replace them if faulty.
– The issue could be related to the water valve system or the fill side of the machine
E09: Door lock problem
Symptoms:
The washing machine door is not locking properly
Troubleshooting:
– Ensure the water inlet is clear and check the valve, replacing it if needed.
– The door lock system may be faulty, preventing the door from closing securely
E10: Water inlet problem
Symptoms:
The washing machine is not receiving water through the inlet
Troubleshooting:
– Ensure the water inlet is clear and check the valve, replacing it if needed.
– The door lock system may be faulty, preventing the door from closing securely
E11: Motor problem
Symptoms:
The washing machine’s motor is not functioning correctly
Troubleshooting:
– This could be a complex issue and may require professional assistance.
– The motor itself may be faulty and need replacement
E12: Water supply problem
Symptoms:
The washing machine is not receiving enough water
Troubleshooting:
– Ensure the water taps are turned on and the pipes are not blocked or kinked.
– Check the solenoid valve and pressure switch, and replace them if faulty.
– The pressure sensor switch may be malfunctioning, causing issues with water intake
E13: Motor communication error
Symptoms:
The washing machine is having trouble communicating with the motor
Troubleshooting:
– Ensure nothing is obstructing the drum’s rotation.
– Check the motor brushes and replace them if they are worn.
– The issue could be with the motor itself or a fault in the wiring loom.
E14: Motor problem
Symptoms:
The washing machine’s motor is not functioning correctly
Troubleshooting:
Check the motor and the capacitor
E15: Water supply problem
Symptoms:
The washing machine is not receiving enough water
Troubleshooting:
– Ensure the water taps are turned on and the pipes are not blocked or kinked.
– Check the solenoid valve and pressure switch, and replace them if faulty.
– The water inlet solenoid valve or the PCB could be faulty, causing the machine to take in too much water
E16: Door open error
Symptoms:
The washing machine is detecting that the door is open
Troubleshooting:
– This usually indicates that the door lock is faulty.
– Try unplugging the machine and cleaning the door lock.
– Blow some air on the door lock and close the door more firmly than usual.
– If the problem persists, the control board may need replacement
E17: Excessive foam detected
Symptoms:
The washing machine has detected too much foam
Troubleshooting:
– Reduce the amount of detergent used.
– Overloading the machine or using a poor-quality detergent can cause excessive foam
E18: Unbalanced load
Symptoms:
The washing machine has detected an unbalanced load
Troubleshooting:
– Redistribute the laundry in the drum or reduce the load size.
– Overloading the machine or having an unbalanced load can prevent the spin cycle from completing
E20: Drainage problem
Symptoms:
The washing machine is not draining water properly
Troubleshooting:
– Check the machine for any blockages in the filter or the drain pipe.
– Make sure that the drains are not obstructed and that the drain pipe does not have any kinks.
– If there are no blockages present, try replacing the drain pump.
– The drain pump, drain hose, or siphon/outlet may be blocked or malfunctioning
E21 Drainage problem
Symptoms:
The washing machine is not draining water properly
Troubleshooting:
– Check the machine for any blockages in the filter or the drain pipe.
– Make sure that the drains are not obstructed and that the drain pipe does not have any kinks.
– If there are no blockages present, try replacing the drain pump.
– The drain pump, drain hose, or siphon/outlet may be blocked or malfunctioning
E28: Door lock problem
Symptoms:
The washing machine door is not locking properly
Troubleshooting:
– The door lock motor or switch assembly may be defective or worn, preventing the door from remaining securely closed
E29: Power supply problem
Symptoms:
The washing machine is experiencing issues with the power supply
Troubleshooting:
– Try changing the program on the control knob or turning off the device from the power supply for 50 seconds. If the problem persists, contact a service center
E60: Heater failure
Symptoms:
The washing machine has detected a problem with the heater
Troubleshooting:
– This usually indicates a heating element failure or a problem with the thermostat.
E80: Selector problem
Symptoms:
The washing machine’s program knob is not set correctly
Troubleshooting:
– Ensure the program knob is not stuck between two different wash cycles.
– Try unplugging the machine, setting the wash cycle correctly, and restarting the machine
E90: Communication problem
Symptoms:
The washing machine is experiencing communication issues with its electronic components
Troubleshooting:
– This usually points towards a control board problem, which may need to be replaced.
EA0: Drum position sensor fault
Symptoms:
The sensor that monitors the drum’s position is malfunctioning
Troubleshooting:
– This could be caused by a faulty tachometer on the motor. Try replacing the tachometer or the motor
Eb0: Low voltage problem
Symptoms:
The washing machine is not receiving sufficient voltage
Troubleshooting:
– Try plugging the machine into a different power socket or room.
– Check the mains cable for damage and ensure it’s providing enough power.
– A faulty main suppressor or control board could also be the cause
EF0: Detergent problem
Symptoms:
The washing machine has detected too much detergent
Troubleshooting:
– Use less detergent or switch to using washing machine pods
EH0: Power supply problem
Symptoms:
The washing machine is experiencing issues with the power supply
Troubleshooting:
– Try plugging the machine into a different power socket or room.
– Check the mains cable for damage and ensure it’s providing enough power.
– A faulty main suppressor or control board could also be the cause
EH1: Power supply frequency out of range
Symptoms:
The frequency of the power supply is outside the acceptable range
Troubleshooting:
– Test all electrical sockets the machine is using, check for breaks in the cable, replace the suppressor, and check the PCB
EH2: High voltage problem
Symptoms:
The voltage supplied to the washing machine is too high
Troubleshooting:
– This is usually caused by faulty electrical wiring within the building
EH3: Low voltage problem
Symptoms:
The voltage supplied to the washing machine is too low
Troubleshooting:
– This is usually caused by faulty electrical wiring within the building
F9: Imbalance problem
Symptoms:
The drum cannot balance the laundry load during a wash cycle
Troubleshooting:
– Try a more balanced load and avoid overloading the machine
For persistent issues or complex repairs, it’s recommended to contact Beko customer service to schedule a service call with a qualified technician or you can search for a local independent repair company in your area through Fast Repair.
Most Common Beko Washing Machine Error Codes
Based on the research conducted, some of the most frequent Beko washing machine error codes include:
- E01: Drain problems, often caused by blockages in the drain hose, pump filter, or drain pump itself.
- E02: Water supply issues, which can be related to the water inlet, water pressure, or even a faulty control board.
- E04: Problems with the washing machine filling with water, potentially due to a faulty door lock, water valve, or wiring issue.
- E05: Drainage errors, similar to E01, often caused by blockages or a malfunctioning drain pump.
- E10: Issues with the water inlet, which can be caused by a blocked inlet or a faulty valve.
- E20/E21: Drainage problems, similar to E01 and E05, often caused by blockages in the drain hose, pump filter, or drain pump.
Error Codes You Might Be Able to Fix Yourself
While it’s always recommended to consult your user manual and exercise caution, there are a few Beko washing machine error codes that you might be able to troubleshoot on your own:
- C1, C2, C3: These codes relate to water intake, drainage, and water leaks. By checking the water supply, hoses, and door seal, you might be able to identify and resolve the issue.
- C9, F9: These codes indicate an imbalance in the drum. Redistributing the laundry load evenly can often resolve this problem.
- E17: This code signals excessive foam. Reducing the amount of detergent used in future washes can prevent this error.
- E18: This code indicates an unbalanced load. Ensure the laundry is evenly distributed in the drum before restarting the cycle.
Important Note: Always disconnect the washing machine from the power supply before attempting any troubleshooting or repairs. If you are unsure about any of the steps or if the problem persists, it is best to contact a qualified Beko service technician for assistance.
Important Note: Always disconnect the washing machine from the power supply before attempting any troubleshooting or repairs. If you are unsure about any of the steps or if the problem persists, it is best to contact a qualified Beko service technician for assistance.
Conclusion
This article aimed to provide a comprehensive guide to Beko washing machine error codes, their causes, and potential solutions. By understanding these error codes, you can take the first steps towards resolving issues with your washing machine. However, it’s crucial to remember that safety should always be a priority. Always consult your washing machine’s user manual for specific instructions and safety guidelines before attempting any repairs. If you encounter an error code that you are unsure about or if the problem persists despite your efforts, it is strongly recommended that you contact a qualified Beko service technician for assistance.
Note: All repairs should be carried out by a qualified technician.
The information in this guide was gathered by Fast Repair's AI troubleshooting research tool.
We instruct our AI tool to research information from official manufacturer websites first. However, due to the amount of information available online there may be some inaccuracies.