1. Washing Machine Won’t Turn On

• What you can do:
  • Check the Power: Is the machine properly plugged into the socket and is the switch on? Check your home’s fuse box to see if a circuit breaker has tripped.
  • Check the Door: The machine will not start unless the door is fully closed and the latch has clicked into place. Push it firmly to be sure.
  • Check the Timer/Start Button: Make sure a cycle is selected and the ‘Start’ button has been pressed. Some machines have a delay, so ensure it hasn’t been accidentally activated.
• When to call Fast Repair: If you’ve checked all the above and there’s still no power, there could be an issue with the power outlet, the machine’s wiring, or the main control board. For your safety, do not attempt to fix electrical faults yourself. Get a Professional Quote from Fast Repair.

2. Washing Machine Won’t Drain

• What you can do:
  • Check the Drain Hose: Look at the back of the machine and ensure the drain hose isn’t kinked, bent, or blocked.
  • Clean the Pump Filter: This is the most common cause. Place a towel and a shallow tray on the floor, then locate the small panel at the bottom-front of your machine. Unscrew the filter (some water will come out) and clear it of any lint, coins, hair clips, or other debris.
• When to call Fast Repair: If the filter is clean and the hose is straight, but the machine still won’t drain, there may be a blockage further down the pipe or a fault with the drain pump itself. Get a Professional Quote from Fast Repair.

3. The Drum Isn’t Spinning

• What you can do:
  • Check the Load: An overloaded machine or a single, very heavy item (like a duvet or bathmat) can unbalance the drum, preventing it from spinning for safety. Try removing some items and redistributing the load.
  • Check the Settings: Ensure you haven’t selected a ‘no spin’ or ‘drain only’ cycle by mistake.
• When to call Fast Repair: If you can hear the motor trying to work but the drum isn’t moving, the drive belt may have snapped or slipped off. If the machine is silent during the spin cycle, it could be a motor or carbon brush issue. These repairs require a technician. Get a Professional Quote from Fast Repair.

4. The Machine is Very Noisy or Vibrating Violently

• What you can do:
  • Check for Leveling: The machine should be completely level on the floor. If it rocks when you push on it, adjust the small feet at the bottom until it’s stable.
  • Check for Transit Bolts: If your machine is new, make sure the transit bolts at the back (used to secure the drum during transport) have been removed.
  • Check the Load: An unbalanced load will cause the machine to shake violently during the spin cycle.
• When to call Fast Repair: A loud rumbling or grinding noise could indicate that the drum bearings have failed. This is a major repair that should only be performed by a professional. Get a Professional Quote from Fast Repair.

5. The Washing Machine is Leaking

• What you can do:
  • Check the Hoses: Check the water inlet hoses at the back are screwed on tightly. Also, check the drain hose is securely fitted into the standpipe.
  • Check the Filter: Ensure the pump filter is screwed back on tightly after cleaning.
  • Check the Detergent Drawer: Using too much powder or liquid can cause excessive suds, which can force their way out of the machine. Clean any gunk or blockages from the drawer.
• When to call Fast Repair: If you can’t find the source of the leak, it could be coming from an internal hose or a cracked drum seal. To prevent water damage, it’s best to call an expert. Get a Professional Quote from Fast Repair.

6. The Detergent Drawer is Full of Water

• What you can do:
  • Clean the Drawer: Pull the drawer completely out (there’s usually a small plastic tab to press down) and give it a thorough scrub in hot, soapy water.
  • Clean the Jets: With the drawer out, use a small brush (like an old toothbrush) to scrub the water jets in the ceiling of the drawer housing, as these can get blocked with powder and limescale.
• When to call Fast Repair: If the drawer still fills with water after a deep clean, there may be an issue with your home’s water pressure or a fault with the machine’s water inlet valve. Get a Professional Quote from Fast Repair.

7. The Door Won’t Open After a Cycle

• What you can do:
  • Wait: The door lock can take a few minutes to release after the cycle has finished. Give it 3-5 minutes.
  • Drain the Machine: If there is still water in the drum, the door will not open for safety. Select a ‘drain’ or ‘spin’ cycle to empty the machine first.
• When to call Fast Repair: If the machine is empty and you’ve waited, but the door is still locked, the interlock mechanism may be faulty. Forcing the door will cause serious damage. Get a Professional Quote from Fast Repair.

8. The Machine Smells Bad

• What you can do:
  • Clean the Door Seal: Wipe down the grey rubber door seal, especially inside the folds where mould and grime can collect.
  • Run a Maintenance Wash: Once a month, run the machine empty on its hottest cycle (90°C) with a dedicated washing machine cleaner or a cup of white vinegar to kill bacteria.
  • Leave the Door Open: After washing, leave the door and detergent drawer slightly ajar to let the machine air out and prevent mould growth.
• When to call Fast Repair: If a bad smell persists after thorough cleaning, it could be caused by a blockage in a place you can’t reach, like the drain pump or sump hose. Get a Professional Quote from Fast Repair.

9. Clothes are Damaged or Ripped

• What you can do:
  • Check the Drum: Carefully run your hand around the inside of the drum to feel for any sharp edges or objects that may have gotten stuck in the perforations, like a bra wire.
  • Check Your Pockets: Items like keys, coins, or screws left in pockets can damage both your clothes and the machine.
• When to call Fast Repair: If you find a sharp edge on the drum itself, it may be damaged and needs to be inspected by a professional to avoid further damage to your laundry. Get a Professional Quote from Fast Repair.

10. The Machine Stops Mid-Cycle

• What you can do:
  • Check for Unbalanced Load: The most common reason for this is an unbalanced load, which the machine detects and stops for safety. Try redistributing the items.
  • Check for Overheating: A machine may pause if it is overheating. Ensure it has adequate ventilation and the filters aren’t blocked, which can put a strain on the motor.
• When to call Fast Repair: If it stops at the same point in every cycle, it often indicates a specific component failure, such as the heating element, a sensor, or the control board. This requires a professional diagnosis. Get a Professional Quote from Fast Repair.