Hotpoint Washing Machine Error Codes
Understanding your Hotpoint washing machine’s error codes is crucial for effective troubleshooting and preventing unnecessary service calls. This article provides a comprehensive guide to Hotpoint washing machine error codes, including their descriptions and troubleshooting steps.
By familiarising yourself with these codes, you can address minor issues and keep your machine running smoothly.
F01: Electronic circuit board fault
Symptoms:
Washing machine is not operating – some or all functions are not selectable.
Troubleshooting Steps:
Disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect the supply and wait 30 seconds, then try starting the machine again. If the fault remains, get a quote from a verified Fast Repair Partner in your area.
F02: Motor circuit fault
Symptoms:
Intermittent or no drum rotation during the wash cycle.
Troubleshooting Steps:
This indicates a trained professional needs to carry out a repair to the motor. Get a quote from a verified Fast Repair Partner in your area.
F03: Temperature sensing fault
Symptoms:
Washing machine is not heating on wash or dry settings.
Troubleshooting:
This indicates a trained professional should carry out the inspection/repair. Get a quote from a verified Fast Repair Partner in your area.
F04: Blockage or pump issue
Symptoms:
In most cases of a blockage or pump problem, the door will not open or, if it can be opened, you’ll see some water inside the drum.
Troubleshooting:
Check the hoses and filters for any signs of blockage. If you clear a blockage and the problem persists, book a washing machine repair engineer.
F05: Waste pipe blockage or pump issue
Symptoms:
Washing machine’s door will not open / the door can be opened but water remains inside the drum
Troubleshooting:
Check for blockages in your pump filter (if applicable to model – please see user handbook). Also check for any blockages in the waste water hose and in any under-sink plumbing. If none of the above solutions work, it is likely you have a pump failure and will need further assistance. If the fault still remains then book an engineer
F06: Door lock fault
Symptoms:
Washing machine’s door cannot be opened or closed / when the door is closed the machine will not start
Troubleshooting:
If your washing machine’s door will not close, please check for any obstructions in the door lock. If the fault still remains then book an engineer.
F07: Electronic circuit board fault / heating circuit fault
Symptoms:
During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously
Troubleshooting:
This fault indicates a trained professional should carry out the inspection/repair.
F08: Heater fault
Symptoms:
During a wash cycle the programme pauses part way through
Troubleshooting:
This fault indicates a trained professional should carry out the inspection/repair.
F09: Software fault
Symptoms:
Washing machine is not operating; multiple flashing lights and/or displays. Unable to select a programme
Troubleshooting:
Disconnect the washing machine from the power supply for two minutes. After reconnecting the power, wait 30 seconds before turning on the washing machine.
If the fault remains book an engineer.
F10: No Cold Fill
Symptoms:
No water entering the washing machine
Troubleshooting:
Check that the taps are on. It could also be a kink or blockage in the hose.
If you can’t identify the cause of the problem, book a washing machine repair
F11: Pump circuit fault
Symptoms:
Water remains in Washing Machines / not pumping out
Troubleshooting:
This indicates an electrical problem within the circuit for the pump. This should be inspected by a trained professional. Book an engineer.
F12: Electronic control fault
Symptoms:
Washing Machine is not operating (turning on)
Troubleshooting:
Disconnect the appliance from the mains and unplug it for two minutes. Reconnect the machine and see if the fault persists. If the issue is not resolved book an engineer.
F13: Dryer temperature sensing fault (washer dryers only)
Symptoms:
Washer dryer is not drying clothes
Troubleshooting:
Disconnect the appliance from the mains and unplug it for two minutes. Reconnect the machine and see if the fault persists. If the issue is not resolved book an engineer.
F14: Water Heating Error
Symptoms:
The water inside the machine is not getting hot
Troubleshooting:
This error code usually indicates there is an error with the heating element or thermistor. You are likely to need the assistance of a professional repair service
F15: Heater control fault (Washing Machine and Washer Dryers)
Symptoms:
Washing Machine is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle
Troubleshooting:
This error code usually indicates there is an error with the heating element or thermistor. You are likely to need the assistance of a professional repair service
F16: High Water Level / Drum lock position sensor fault (top loading machines only)
Symptoms:
It is important that you switch off or disconnect the water supply if this fault code occurs. You should check if the inlet valve or water level sensor needs to be replaced. If this error code is shown, you should contact a professional repair service. Washing Machine’s drum is stopping in the wrong position or is not locked in the correct position
Troubleshooting:
This error code usually indicates the need for a professional repair service
F17: Door Not Closed Properly
Symptoms:
Door isn’t latching closed or is sticking.
Troubleshooting:
If the door is not closing it may be a fault with the interlock. You can purchase a replacement door lock but its generally recommended to have a professional fit this due to some machines requiring the removal of the door seal which can be tricky. Damage to door seals can lead to floods and water damage.
F18: Data error (internal)
Symptoms:
The display and/or functions may not work properly
Troubleshooting:
Turn your machine off at the sockets for a few minutes, waiting a couple of minutes, and then reconnecting it. If the fault remains, book a washing machine repair engineer
F19: Fan motor or heating element error (for washer dryer only)
Symptoms:
Machine will not dry properly or at all
Troubleshooting:
This error code usually indicates there is an error with the heating element or motor. You are likely to need the assistance of a professional repair service
F20/F21: Fault with the Thermistor Resistance
Symptoms:
Washing machine not starting
Troubleshooting:
The ambient temperature could be below freezing. If not, try restarting the machine after leaving it off for a few minutes. If the issue persists then it is usually best to book a washing machine repair if this error code is shown
F30/F31: Motor Error
Symptoms:
Washing Machine won’t start the cycle
Troubleshooting:
If the error occurs then you should try to run the programme again, but a persistent problem will need to be looked at by a professional. A F30/31 error code can indicate a fault with the carbon brushes, drive belt, motor relay or PCB
F40: Low Water Level During the Heating Cycle
Symptoms:
Washing Machine is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle
Troubleshooting:
Check that the water pressure is high enough to fill the machine within the time limit, also check the inlet valve and water level sensor. If you cannot detect the cause of the error contact a professional for a fixed price washing machine repair
F41: Water Level Detection Error
Symptoms:
Washing machine is not starting or stops during cycle.
Troubleshooting:
It is important that you switch off or disconnect the water supply if this fault code occurs. You should check if the inlet valve or water level sensor needs to be replaced. If this error code is shown, you should book an engineer
F50/51: Programming Error
Symptoms:
Washing Machine is not starting a wash cycle or pauses during cycle
Troubleshooting:
The model specific language and programme codes have not been saved or loaded correctly. You need to consult a professional to get the appliance reprogrammed
For persistent issues or complex repairs, it’s recommended to contact Hotpoint customer service to schedule a service call with a qualified technician or you can search for a local independent repair company in your area through Fast Repair.
Important Safety Notice
A recall has been launched relating to the door lock system for certain Hotpoint and Indesit washing machines. It is crucial to check if your machine is affected by this recall. You can find more information on the Hotpoint website or by contacting their customer service.
Conclusion
This guide provides a comprehensive overview of Hotpoint washing machine error codes. By understanding these codes and following the suggested troubleshooting steps, you can often resolve minor issues yourself. However, for complex problems or if you’re unsure about any repair, it’s always best to consult your user manual or contact a qualified technician for assistance.
Remember that regular maintenance and proper use can prevent many of these errors from occurring in the first place. By taking good care of your Hotpoint washing machine, you can ensure its longevity and efficient operation.
Note: All repairs should be carried out by a qualified technician.
The information in this guide was gathered by Fast Repair's AI troubleshooting research tool.
We instruct our AI tool to research information from official manufacturer websites first. However, due to the amount of information available online there may be some inaccuracies.