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The Fast Repair Difference

Fantastic Rates: Save money by paying fair and reasonable Callout/Labour rates.

No Upfront Payments: You don’t need to make any upfront payments to book a repair through Fast Repair. Just tell us about your urgent repair and we’ll match you with the earliest available engineer in your area. 
 

Support Local Businesses: Book directly with a local service provider and support a local business in your area.

Transparent Pricing: No hidden fees. Get a clear, upfront quote before you book.

Vetted Professionals: All  engineers are vetted, insured, and have a proven track record of quality workmanship.

Speedy Service: Fast Repair Partners update their availability in the Fast Repair app and we allocate jobs based on which engineer has the earliest availability. This means we can provide Same/Next Day repair services in every location!

Real-Time Tracking: Know exactly when your engineer will arrive with our live tracking feature.

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Frequently Asked Questions

Read answers to the most commonly asked questions

Fast Repair is committed to providing rapid response services. For cooker repairs, we aim to have a contractor available within 3 working days. In cases of urgency, we strive to offer same-day or next-day services.
Yes, our network includes professionals who are experienced and qualified to repair all types of cookers, including gas, electric, and dual fuel models, across a wide range of brands.
Fast Repair offers an instant online quoting system. By providing details about your cooker and the issues you’re experiencing, you can receive an upfront quote, ensuring transparency and allowing you to make an informed decision.
No, there are no upfront payments required. You pay the contractor directly only after the repair service is completed to your satisfaction.
Most repairs come with a warranty for a certain period, covering the labor and any parts replaced. This gives you peace of mind knowing that should the issue reoccur within the warranty period, it will be addressed without additional charges.
Most repairs come with a warranty for a certain period, covering the labor and any parts replaced. This gives you peace of mind knowing that should the issue reoccur within the warranty period, it will be addressed without additional charges.
If your cooker is deemed beyond economical repair, our contractors will inform you accordingly and can offer advice on replacement options. Our aim is to ensure you have a functioning cooker, whether through repair or replacement.
Safety is our top priority. All contractors who perform gas cooker repairs are Gas Safe registered and comply with all safety standards. We ensure that any gas appliance work is carried out with the utmost care and professionalism.
Yes, our contractors are equipped to handle both minor and major repairs, from simple issues like replacing elements or igniters to more complex problems such as thermostat faults or gas leaks.
Booking is simple through our website. Just enter your repair details to check pricing and availability, then schedule your service.direct assistance or to get a free quote.
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Common Faults Troubleshooting Guide

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1. The Entire Cooker Isn’t Working

What you can do:

  • Check the Main Switch: Look for a dedicated, large red switch on the wall near your cooker. This is the main isolator switch and it must be turned on. It can sometimes be accidentally switched off.
  • Check the Fuse Box: Your cooker will have its own dedicated circuit at the fuse box. Check if the switch has tripped. If it has, try resetting it once.

When to call Fast Repair: If the switch at the fuse box trips again immediately after you reset it, there is a serious electrical fault. Do not keep resetting it. This requires urgent professional attention. Get a Professional Quote from Fast Repair.

2. The Main Oven Won’t Heat Up (but the Hob and Grill Work)

What you can do:

  • Check the Timer/Clock: This is the most common reason for a non-heating oven. If the power has been off, the clock will flash. You must set the clock to manual mode for the oven to work. Check your user manual for instructions, but it often involves pressing a couple of buttons simultaneously.
  • Check the Cooking Function: Ensure you have selected an oven function (e.g., fan, conventional) and not just the grill or a defrost setting. Also, make sure the thermostat is turned up to the desired temperature.

When to call Fast Repair: If the clock is set correctly and the fan is running (in a fan oven) but there is no heat, the heating element has likely failed. Replacing an element involves working with the cooker’s internal wiring and should only be done by a qualified technician. Get a Professional Quote from Fast Repair.

3. The Oven is Cooking Unevenly or Burning Food

What you can do:

  • Check Shelf Position: Cooking food on the wrong shelf level can lead to uneven results. Generally, the top of the oven is hottest in a conventional oven.
  • Use the Right Cookware: Very large baking trays can block air circulation, causing hot spots. Ensure there is a gap around your trays for the air to move.

When to call Fast Repair: If you’ve ruled out the basics, the thermostat may be faulty, causing the oven to heat to the wrong temperature. Another cause could be a failed fan motor in a fan-assisted oven. These are not user-serviceable parts. Get a Professional Quote from Fast Repair.

4. A Hob Ring Won’t Heat Up

What you can do:

  • Check the Cookware (for induction hobs): If you have an induction hob, it will only work with magnetic pans. Test your pans with a fridge magnet; if it sticks firmly, the pan should work.
  • Check the Base of the Pan: For solid plate and ceramic hobs, ensure the base of your pan is completely flat to make good contact with the ring.

When to call Fast Repair: A hob ring that doesn’t heat up usually means the ring itself or the switch that controls it has failed. Due to the high voltage involved, this is a job strictly for a professional. Get a Professional Quote from Fast Repair.

5. The Oven Door Won’t Close Properly

What you can do:

  • Check for Obstructions: Make sure there are no baking trays, racks, or pieces of food blocking the door.
  • Clean the Hinges and Seals: A build-up of grease and grime around the door seal or in the hinge mechanism can prevent it from shutting correctly. Give the area a good clean.

When to call Fast Repair: If the door is still loose or won’t close, the hinges or the door seal may be worn out or damaged. A poorly fitting door lets heat escape, wastes energy, and can damage your kitchen cabinets, so it’s important to get it fixed. Get a Professional Quote from Fast Repair.

6. The Grill Isn’t Working

What you can do:

  • Check the Function Dial: Double-check that you have selected the ‘grill’ function. Some cookers have multiple grill settings (e.g., full grill, half grill), so ensure the correct one is chosen.
  • Check if the Door Needs to be Open: Many electric grills are designed to work only when the oven door is fully or partially open to prevent overheating. Check your user manual for this.

When to call Fast Repair: Just like an oven, a grill that doesn’t heat up is most likely due to a failed grill element. This is a common part to fail but requires a professional for safe replacement. Get a Professional Quote from Fast Repair.